Usually when your iPhone is not charging anymore or it is charging really slowly it’s not a software problem but rather a hardware issue. However, before going any further, make sure you have your iPhone and app up-to-date. Just to be sure. Now let’s see why your iPhone won’t charge.
If you cannot charge your iPhone and the battery is totally dead, you’ll not be able to update your software, but don’t worry too much about that.
Things you will need
- An iPhone (obviously) plus a second one might be useful, so bring a friend over.
- An iPhone data / charging USB cable.
- A charger (optional)
Things you’ll need to check
Here’s a list of things you need to check before deciding that it’s time to take your iPhone into an authorized service center.
1. Make sure your charger is plugged in and working
I am what is considered at least an iPhone power user yet still, sometimes I forget to plug my charger into the socket over night and I am always surprised why my iPhone did not charged over night knowing that I plugged the USB cable into the phone (only, I find out later).
If the charger is plugged into the socket you can also try to change the socked as there can be the case that the wall power outlet to have an issue.
You can also plug the USB cable into a computer with a USB 2.0 or USB 3.0 port. If the iPhone starts charging from the computer the problem is with your charger.
2. Check the USB cable for damages
First. Forget about those cheap cables, especially if you get from time to time the message that your accessory isn’t supported or certified. These type of cables tend to break very quickly without a sign on them, they just simply does not work anymore.
Ok, let’s say you have a decent USB charging cable, now check the ends of the cables (see picture below) especially as those are the areas where the cabled tend to break quite often.
Now that you checked your charger and cable, a friend’s iPhone might come in handy. You can insert your cable into the other iPhone and check if it is charging. If you get to here, the problem is with the iPhone itself, but don’t worry, usually there is a simple solution for this as well.
3. Check the iPhone charging port
Especially if you keep your iPhone in your pocket, a lot of stuff can go into your charging port. This is one thing I’ve seen a lot of time and it has happened to me as well. If you try to clean your charging port never use something made of metal! You can use a toothpick and gently try to remove everything that in your charging port and should not be there.
Your iPhone should now charge
By now you should have fixed your charging issue. If it still not charging you may try a force restart (press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds, until you see the Apple logo) after leaving the device charging for at least 30 minutes and if the Apple logo does not show up, you can think about taking your iPhone to a service center.
From time to time it’s always a good idea to let your battery drain out until your iPhone closes and than leave it charging until 100% full. This will format your battery and help iOS to understand exactly when your battery is empty and when is full. This cycle is recommended especially if your iPhone had charging issues, even if you solved them.